Thank you for your interest in joining Dry Farm Wines.
Hiring is the single most important responsibility we have as a business. We have an intensive process to ensure we excel in this vital practice. It’s a huge decision for us and for you. We ask that you show up authentically as yourself, and we promise to do the same. Our goal is to find more exceptionally hard working, ambitious people who love success and building something we can all be proud of.
Dry Farm Wines is the world’s premier Artisan Wine company. We curate the highest quality pure Artisan Wines from small family growers around the world. Every wine meets a set of strict criteria, including organic farming practices, lower alcohol levels, no sugar, and delicious taste.
But, we do far more than just sell wine. Our mission is to create the healthiest, most beautiful, and most premium Rare Artisan Wine lifestyle for our influential, affluent, and health-conscious community.
To create the most premium Artisan Wine brand, we are driven to execute three things better than anyone else in the world: curate the best tasting, healthiest wine, deliver the most elegant, seamless service and ecommerce experience, and inspire more wine drinkers to enjoy our artisan, artful lifestyle.
This is the best place to work in the world. We have very high expectations and hold each other accountable to them. We also enjoy the rewards of our hard work. Here are a few of the many benefits:
We are driven to create what we love, with people we admire, for a community who loves what we do.
Creating what we love
Dry Farm Wines started because of Todd’s passion to optimize his health while still enjoying his love for wine. It grew at the intersection of organic artisan wine, health, community, design, travel, and elevated taste. That’s the space in which we create and dream still today.
With people we admire
We need to mutually admire, respect, and trust the people we work with. We celebrate being an elite team that enjoys excellence for excellence's sake. We know that a group of talented individuals, creating in harmony together, is an incredible experience to be part of and a terrific way to make a living and grow as a person.
For a community who loves what we do
We bring products and a lifestyle to people who share our passion for health, taste, art, design, beauty, and impact. Our Members love what we love, whether its healthy living, organic farming practices, delicious food, or beautiful art.
For us, this is all part of building a great business and a great lifestyle.
As a community, Dry Farm Wines values well-being, creative expression, and winning together. Our values aren’t a set of rules, so much as the ingredients that keep our team healthy and strong. We all are committed to showing up with these values:
We view business like a team sport. We choose to play because we love what we do and we love working with each other. When we win, we share prosperity together. When we come up short, we hold ourselves and each other accountable to learn and grow.
We believe freedom and flexibility are important personal values in our lives today, and we want to lean into them further. People create at their highest when they are focused, rested, and leave space for the creative process. But we also recognize that, within a collaborative organization, too much flexibility can lead to unstructured and isolated lives. In pursuit of our best work in a fulfilling, challenging work environment, we have set forth a few expectations.
We are very passionate about our culture. Finding someone who values this type of culture is just as important to us as the ideal role attributes.
If you are uncomfortable with anything we do, that’s okay. We might not be the best fit for you. But if you read this and jump with excitement, then let’s continue.
** You must have experience in wine, and preferably natural wine!
What’s a Custom Experience Concierge? Glad you asked!
It’s someone whose heart and soul are focused on ensuring our customers have a Concierge-level experience with us. Our Member Service model revolves around a dedication to hospitality: personalized, elevated service from real people, empowered to help the customer at all costs to create a seamless experience.
We sell a premium product and our customers deserve a premium and loving experience. Our responsibility, and our challenge as we grow, is to make sure every person we interact with experiences this and feels our total commitment.
As the voice of our Member Experience, your job is to make sure every customer feels understood, appreciated, and loved.
More specifically, here are some (but certainly not all) of the responsibilities for this position:
Customer Service
Wine
Fostering Relationships
Working Days
We are filling roles for:
Attributes of the ideal candidate
When we think about the ideal person for this role, a few attributes come to mind. Here are the main ones:
To help us both determine if we’re the right fit for each other, we created this list of questions.
If you have any questions about this questionnaire or the ongoing interview process, please don’t hesitate to reach out.
Here are the questions...
Now that you’ve submitted the questionnaire and resume, here’s what to expect:
Application Review. We’ll review your questionnaire and resume and follow up with you within a week.
Meet & Greet Call. Next, we’ll begin with scheduling a video interview. If you’re out-of-town, (most of you) we use Zoom to schedule the video calls. If you’re in Napa, we’ll meet in person. The first interview will last about 10 minutes for a meet and greet.
Group Call. We’ll then schedule a 30 minute call with more people from the team. It’s a chance for us to get to know you better, and for you to better know us and our business.
Project Review. We will assign you a specific project that will help us understand your work product. It will be a project within your area of hire. Then we will schedule a 30-60 minute video interview to review the project. If you have a significant other that is relocating with you, we would love for them to join this call for 5-10 minutes. Because we’re all so close, we would love for your significant other to meet us too!
Social Call. We'll then schedule a 30 minute call with the direct team you're applying for. This is an opportunity for you to get to know our Team on a more social and fun level!
In-Person Visit (or Virtual Visit). If we’re all still a good fit for each other, next we’ll bring you to us for an in-person working interview/socials (or a virtual visit in these current times). This is typically a two day interview. You’ll connect with a group of us for an open and wide-ranging conversation, experience our work environment, work on a project and present it to the team, and get to know us better. Any expenses are hosted by us.
Together, we will determine next steps.
We deeply appreciate you investing the time to learn about us and share your thoughts and life with us.
With much love and gratitude,
The Dry Farm Wines Family
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